This Privacy Policy describes how City Roofing San Francisco collects, uses, and protects your personal information when you visit our website https://cityroofingsanfrancisco.com or use our services. We are committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
When you contact us through our intake forms, we collect your name, email address, phone number, property address, and details about your roofing needs. We also automatically collect your IP address, browser type, device information, and website usage data to improve our services and prevent spam.
If you leave comments on our site, we collect the information shown in the comment form, your IP address, and browser user agent string to help with spam detection. An anonymized string created from your email address may be provided to the Gravatar service to display your profile picture with approved comments. Their privacy policy is available at https://automattic.com/privacy/.
How We Use Your Information
We use your personal information to provide roofing estimates, schedule consultations, complete contracted work, and communicate with you about our services. We may send you relevant information about our services, promotions, and roofing tips with your consent. We also use website analytics to improve user experience and maintain records for business operations and legal compliance.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only with trusted service providers who assist in delivering our services, when required by law, or to protect our legal rights. All third parties who receive your information are contractually obligated to protect it.
Your California Privacy Rights
Under the California Consumer Privacy Act, you have the right to know what personal information we collect, request deletion of your information, and opt-out of any sale of personal information. We do not sell personal information. You also have the right to non-discrimination for exercising these privacy rights.
Cookies and Website Features
We use cookies to remember your preferences and analyze website performance. If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience on future comments. These cookies last for one year. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks.
When you upload images to our website, avoid including embedded location data as visitors can extract this information. Articles on our site may include embedded content from other websites, which behaves as if you visited those sites directly and may collect data about you.
Data Retention and Security
We retain your personal information as long as necessary to provide services and comply with legal obligations. Comments and metadata are retained indefinitely to automatically approve follow-up comments. We implement appropriate security measures including encrypted data transmission, secure servers, and limited access to personal information.
For users with website accounts, you can view, edit, or delete your personal information at any time except usernames. You can request an exported file of your personal data or request erasure of data we hold about you, excluding information required for administrative, legal, or security purposes.
Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, please contact us through our website contact form. We will respond to requests within 45 days.
This Privacy Policy complies with California state privacy laws including the California Consumer Privacy Act. Visitor comments may be checked through automated spam detection services.